ie777's Privacy Policy — Our Commitment to Protecting Your Data

What Information We Collect

We collect various types of information during registration, transactions, and use of the ie777 platform. This information is needed to provide secure services, prevent fraud, and improve your experience.

A. Information You Provide Directly

• Full name and contact details (email address, mobile number)
• Date of birth (for age verification and confirmation of 21+ status)
• Payment-related information (last four digits of your bKash, Nagad, or Rocket account — we do not store the full account number)
• Identity verification documents (national ID card or passport details, where applicable)
• Information provided when contacting the support team

B. Information Collected Automatically

• IP address and device identification (device type, operating system, browser)
• Login time, session duration, and user activity logs
• Statistical data collected through cookies and similar technologies
• Transaction history and records of betting activity

How We Use Your Information

ie777 uses your information only for lawful and necessary purposes. Your information may be used for the following reasons:

• To create, manage, and secure your account
• To process deposits and withdrawals (via bKash, Nagad, and Rocket)
• To provide bonuses, promotions, and VIP benefits
• To prevent fraud, money laundering, and other illegal activities
• To prevent persons under 21 years of age from using the platform
• To provide support services and resolve your complaints
• To improve platform performance and the user experience
• To meet legal obligations and satisfy regulatory requirements
• For system maintenance, technical troubleshooting, and security audits

ie777 never sells your information or distributes it to unauthorised third parties.

Data Sharing and Third Parties

In limited and specific circumstances, ie777 may share your information with the following parties:

A. Payment Service Providers

Information required to process transactions via bKash, Nagad, and Rocket is sent to the relevant payment platform. Each of these providers has its own privacy policy.

B. Technology and Service Partners

Limited information may be sent to authorised technology partners for the purpose of operating gaming software, cybersecurity, and providing technical services for the platform. They process information only in accordance with ie777's instructions.

C. Legal Requirements

ie777 may be required to disclose your information in response to court orders, legal investigations, or demands from other lawful authorities. In such cases, we always act within the framework of the law and provide only the minimum information necessary.

Data Security and Protection

ie777 follows industry-standard technologies and practices to protect your information. The key elements of our security framework are:

• SSL/TLS Encryption: All data transmitted during website and mobile sessions is protected by 256-bit SSL encryption.
• Encrypted Database: Stored personal information is held in an encrypted database and can only be accessed by authorised staff for specific purposes.
• Firewall and Intrusion Detection: Multi-layered firewalls and real-time intrusion detection systems are active on the server infrastructure.
• Regular Security Audits: Regular security assessments are conducted by third-party experts.
• Access Controls: Staff are given access only to the minimum data necessary, and all access is logged.

However, it is not possible to guarantee 100% security when transmitting data over the internet. You are also responsible for keeping your account password confidential.

Cookies and Tracking Technologies

The ie777 website uses cookies and similar technologies. These technologies are used for the following purposes:

Cookie Types

• Essential Cookies: To maintain login sessions, verify security tokens, and ensure the basic functionality of the platform. Without these, the platform does not work properly.
• Functional Cookies: To remember your preferences (language, display settings) and provide a personalised experience.
• Analytics Cookies: To collect statistical data in order to understand which pages are used most and where the platform needs improvement.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Data Retention Period

ie777 retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All profile and transaction data is retained while your account remains active.
• After account closure, data is kept for a specific period in accordance with legal and regulatory requirements.
• Financial transaction records may be retained for an extended period in accordance with accounting regulations.
• Information relevant to fraud or dispute resolution is retained for as long as required.

Once the retention period has ended, data is deleted or anonymised in a secure and irreversible manner.

Your Rights

As a user of ie777's services, you have the following rights regarding your personal information:

A. Right to Access

You may request a copy of your personal information held by us.

B. Right to Rectification

If there is any inaccuracy or error in your information, you may request a correction.

C. Right to Erasure

In certain circumstances you may request that your information be deleted. However, this may not always be possible due to legal obligations or ongoing disputes.

D. Right to Restrict Processing

You may request that the use of your information be restricted for specific purposes.

E. Right to Lodge a Complaint

If you believe we are not complying with this Policy, please contact our support team in the first instance. We take all complaints seriously and aim to resolve them promptly.

To exercise these rights, please email [email protected].

Protection of Minors

ie777 strictly prohibits any person under 21 years of age from registering or using the platform. We do not intentionally collect personal information from anyone under 21 years of age.

Our registration process includes age verification. If we suspect that a user is under 21 years of age, that account will be suspended immediately and the associated information will be deleted.

If you become aware that a minor is using our services, please notify us at [email protected].

International Data Transfers

Although ie777 primarily serves users in Bangladesh, some technology services may run on servers in other countries. In such cases, we ensure:

• Adequate safeguards are maintained for data transfers.
• The receiving party adheres to the same or equivalent security standards.
• The protection of your information is ensured through contractual obligations.

These data transfers are carried out solely for the purpose of providing necessary services and within the scope of this Policy.

Third-Party Links and Services

The ie777 platform is connected to payment gateways such as bKash, Nagad, and Rocket. These external services have their own privacy policies, and ie777 is not responsible for them.

When you connect to a payment service, you are subject to that provider's terms and policies. To learn about the privacy policies of those services, please visit the relevant provider's website.

Changes to This Policy

ie777 may update this Privacy Policy from time to time. Effective changes will be published on this page, and the date of the most recent update will be noted at the top of the page.

For significant changes, we may send a notification to your registered email address. Continued use of the platform after changes have been made will be considered acceptance of the new policy.

Previous versions of this Policy may be available through the support team upon request.

Contact and Complaints

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English.